A systems approach to track real-time changes in a patient’s health data from a distance and use it in treatment plans as an integral service to deliver more cohesive, effective and efficient care experiences.

Informing strategic choices for a start-up payment provider to move beyond enabling transactions, bringing new value to their customers.

Aligning fragmented experiences of customers, employees, and partners into a coherent data-driven, customer-centric platform. Design, development & governance of a new design system.

Exploring communication technologies (chats, phone/online calls, video conferences) to connect pharmacies at one location with patients at another, to understand user resistance and increase adoption.

Anchoring best practices for UX and pedagogy, while reimaging the future of Singapore's online education platform. Rollout of a scalable design system & its governance across different departments.

Accelerate problem solving today, and rethink solutions for tomorrow by developing a data-led clinical decision support system that screens for early signals of chronic disease risks and guides HCPs and caregivers.

Designing the MVP for the world's first online customer-facing treasury & cash management simulation platform that models various solutions and quantifies the underlying benefits and costs.

Solving actual B2B painpoints by enabling IA-powered logistics and order management, monitoring real-time sales data, and anticipating supply demand ahead of need, without merchants needing to go online.

Understanding regional & cultural nuances to guide HR in delivering better employee services, envisioned in a digitally transformative solution, that demonstrated the newly formed design system & its governance.

Facilitating workshops & re-imagining possibilities for a Singapore Social Service to expand their care for early-to-mid stage dementia patients and their families, with an aim to bring 'life to their years'.