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Not Disclosing - Yet.
Thank you for your interest. Thing is, I'm playing by the rules. My projects are under NDA. So while I can describe them, I'm not able to show all details. If interested to see more, contact me –
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User
NDA
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e-Health • AI • HealthcareIntegrated Patient Care
A systems approach to track real-time changes in a patient’s health data from a distance and use it in treatment plans as an integral service to deliver more cohesive, effective and efficient care experiences.
2021 -
User
NDA
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FinTech • Payment PlatformFunctional for sure, personable by intent
Informing strategic choices for a start-up payment provider to move beyond enabling transactions, bringing new value to their customers.
2021
User
JTC
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Government • Industrial InfrastructureEnd-to-End Experience Change
Aligning fragmented experiences of customers, employees, and partners into a coherent data-driven, customer-centric platform. Design, development & governance of a new design system.
2019 - 2021
User
NDA
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Telemedicine • PharmaRole-based Diagnostics
Exploring communication technologies (chats, phone/online calls, video conferences) to connect pharmacies at one location with patients at another, to understand user resistance and increase adoption.
2018 - 2019
User
MOE
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Government • EducationTransforming Education
Anchoring best practices for UX and pedagogy, while reimaging the future of Singapore's online education platform. Rollout of a scalable design system & its governance across different departments.
2017 - 2019
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Amgen
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Pharma • AIInforming Clinical Decisions
Accelerate problem solving today, and rethink solutions for tomorrow by developing a data-led clinical decision support system that screens for early signals of chronic disease risks and guides HCPs and caregivers.
2016 - 2017
User
DBS
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FinTech • Financial InstitutionAward-winning Fintech Innovation
Designing the MVP for the world's first online customer-facing treasury & cash management simulation platform that models various solutions and quantifies the underlying benefits and costs.
2016 - 2017
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Heineken
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Brewery • B2B2CRethinking Merchant e-Commerce
Solving actual B2B painpoints by enabling IA-powered logistics and order management, monitoring real-time sales data, and anticipating supply demand ahead of need, without merchants needing to go online.
2017
User
Shell
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Energy • Human Resources'Glocalising' HR
Understanding regional & cultural nuances to guide HR in delivering better employee services, envisioned in a digitally transformative solution, that demonstrated the newly formed design system & its governance.
2017 - 2018
User
Equal Ark
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Social Design • Pro BonoDesign Re-Thinking Social Services
Facilitating workshops & re-imagining possibilities for a Singapore Social Service to expand their care for early-to-mid stage dementia patients and their families, with an aim to bring 'life to their years'.
2017
Partial client list
Made ideas happen
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